Service bureau programs are a way to outsource part(s) of your job to a third party.  OneSite Service Bureau allows you to outsource your TRACS submission and related duties.  Our team of Subsidized Occupancy Specialists is trained to assist you with meeting and maintaining the 90% compliance standard set forth by HUD.  Your personal service bureau technician becomes the remote office you would like to have without the costs.  

How does this service work?  

It's actually quite simple.  There is an initial set-up of your property, contract, and unit and tenant information.  Your technician completes this, you merely provide us with the necessary information.  You will be provided with a Quick Start kit containing a checklist of items that must be sent to our office.  After the initial set-up is complete your responsibilities are reduced to simply providing your technician with any changes to your property or tenant data using our simplified 59 Data Form.  That's it!  We do all the work and you collect your housing assistance payments. 

I have software to do this.  Why should I use your Service Bureau? 

Time -

Our service bureau will actually save your organization thousands of dollars annually by reducing the time you spend completing the TRACS submission each month. 

Reduced Costs -

Each year you pay hundreds or even thousands of dollars in annual maintenance and technical support fees to keep your software current.  We require one small set up fee and a per unit cost each month to complete ALL of the above listed services.  No more software expenses!   

Peace of Mind -

You can feel assured that your TRACS submissions are completed on a timely and accurate basis.  We guarantee that you will meet the 90% minimum compliance percentages[1].  Our team has over twenty years experience working with the subsidized housing industry and have been awarded two State contracts to process, reconcile and electronically transmit data for over 50,000 units each month.